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The most common reason for this is that your email address is suspected of sending spam and it's no longer allowed to send messages outside of your organization. Your message couldn't be delivered because you weren't recognized as a valid sender. She receives this message after sending to an external user: Your email account in Microsoft Outlook 2016 is ready to use.I have a user who is unable to send emails to external email accounts. Click on Next and click on Close after the Test Account Settings has been done.Ħ. After edit click OK, it will return to the Add account setting. Click on Advanced tab and you can edit your port setting here. Click on Outgoing server tab to check on " My outgoing server (SMTP) requires authentication" as it is our currently mail server policy to allow sending from mail client.ģ. File > Account Setting > Double click your email address > More SettingsĢ. Note: If you wish to edit the Account Setting, you may proceed with below stepġ. Tick the checkbox if you want to setup outlook mobile on your phone then click OK.

Enter password for your email address then Click OK.ĩ. NOTE : If you choose SSL settings, check This server requires an encrypted connection (SSL) box.Ĩ. Serverhostname can be found from your web hosting control panel server information section )

( serverhostname refers to the name of the server that is hosting your email Outgoing mail server SMTP : serverhostname Use the respective values depending whether you want to use SSL or NON-SSL. Now enter your Incoming and Outgoing servers setting in their respective text boxes.

Enter your email address > click Advanced options > tick Let me set up my account manually then Connect.ĥ. From Top left menu, click on FILE > make sure that Info is selected on the left > click on Add Account.ģ. Below will be a sample of video tutorial on " How to Setup a POP3 Account in Microsoft Outlook 2016įor SSL setup you may just replace the " S erverhostname" and " SSL ports" based from below steps.Ģ.